Custom Software, ERP & CRM Development Company | SOLVENEST TECHNOLOGIES

“What convinced us was that they spent the first two weeks on our premises watching how we actually work, before showing us a single screen. The expiry alerts alone have paid for the system twice over. Month-end used to take our accounts team the better part of a week; it now takes two days.”

“Every software company we spoke to wanted to count pieces. Our business runs on kilograms and job work, and SOLVENEST were the only ones who understood that without us having to explain it three times. We recovered material that had been sitting with job workers for over a year — that recovery alone covered the project cost.”

“The CRM told us something we did not want to hear: most of our web enquiries were going nowhere while exhibition leads converted three times better. We moved the budget accordingly. Quotations that used to take two days now go out the same morning.”

“We were sceptical that our dealers would use a portal — most of them had been phoning orders in for fifteen years. Within three months, close to eighty percent of our volume was coming through it, a lot of it placed at night. Our order desk now does collections instead of typing.”

“Our reception was the bottleneck, and the team designed around exactly that. A returning patient is now found in seconds from a phone number. The WhatsApp appointment reminders cut our no-shows by nearly half within the first month.”

“Our territories have patchy network coverage, and every other vendor glossed over it. SOLVENEST built the app offline-first from the start. Orders now reach the office as they are taken, and for the first time we can see honestly which outlets were actually visited.”

“We were typing the same order into three systems. They mapped it, quantified the hours it was costing us, and only then proposed the automation. Twenty-two hours a week back, and the documentation errors that used to hold up shipments at customs have simply stopped.”

“Fee follow-up used to occupy two people for most of every month. With automated reminders and online payment, outstanding balances dropped by more than half and both staff moved on to work that actually grows the institute.”

“Straightforward to work with and honest about what would and would not pay back. They talked us out of one module we had asked for because the volume did not justify it — that is not something most vendors do. Support since go-live has been prompt and knowledgeable.”